General Terms and Conditions for this Webpage

  • 1. scope of application
  • 2. contracting party
  • 3. conclusion of contract
  • 4. right of revocation
  • 5. prices and shipping costs
  • 6. retention
  • 7. dispute resolution

1. scope of application

These General Terms and Conditions (GTC) apply to all services provided by BOILER BERLIN SAUNA GmbH (hereinafter referred to as Boiler Sauna) to consumers.
A consumer is any natural person who enters into a legal transaction for a purpose that is predominantly neither commercial nor self-employed.
The On-Site Services for Visitors of the BOILER-Sauna are regulated by special Terms and Conditions with the House-Rules.

2. contracting party

The contract is concluded with Boiler Berlin Sauna GmbH, Amtsgericht Charlottenburg HRB 12 8007 B, Managing Director Tim Vogler, Mehringdamm 34, 10961 Berlin.

3 Conclusion of the contract

3.1 The presentation of the services on our website does not constitute a legally binding offer, but only an invitation to order.

3.2 By clicking the button “order with costs” you place a binding order for the selected products. Your purchase contract is concluded when we accept your order by sending an order confirmation by e-mail immediately after receiving your order.

4. right of withdrawal

4.1 If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or self-employed professional activity), you shall have a right of revocation in accordance with the statutory provisions.

4.2 If you, as a consumer, make use of your right of revocation pursuant to Section 4.1, you shall bear the regular costs of any return shipment.

4.3 In all other respects the regulations apply to the right of revocation, which are reproduced in detail in the following

Cancellation policy

Right of revocation

You have the right to cancel this contract within fourteen days without giving any reason.
The revocation period is fourteen days, for deliveries of goods from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.

In order to exercise your right of revocation, you must inform Boiler Berlin Sauna GmbH, Amtsgericht Charlottenburg HRB 12 8007 B, Managing Director Tim Vogler, Mehringdamm 34, 10961 Berlin, Tel.: 030-5770175, eMail: by means of a clear declaration (e.g. a letter sent by post or an e-mail) of your decision to revoke this contract.

To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, in the case of goods shipments including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. In the case of goods shipments, we may make the repayment conditional on the earlier of the receipt of the goods back to us or until you have provided proof that you have returned the goods.

For deliveries of goods, you must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You shall bear the direct costs of returning the goods.

You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

5. prices and shipping costs

5.1 The prices stated on the Internet pages include the statutory value added tax and other price components.
5.2 For shipments of goods, we charge for delivery the costs determined by the ordering system. The shipping costs are again clearly communicated on the product pages, in the shopping cart system and on the order page.

6. reservation of proprietary rights

Goods remain our property until full payment.

7. dispute resolution

The EU Commission has created an Internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online purchase contracts.
More information is available at the following link: We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.